Assign members to system roles

System roles give organisations flexibility around managing Slack and allow admins to delegate administrative tasks to other members. You can assign system roles to individual members or to IDP groups, and even assign members to more than one system role. You can also choose whether members can manage administrative tasks for all or specific workspaces in your Enterprise Grid organisation.

Need more flexibility with roles? On the Enterprise Grid subscription, you can create custom roles to suit your needs.

Assign members to system roles

Business+ subscription

Enterprise Grid subscription

Workspace owners can assign individual members to the workflow admin, sales admin and message activity manager system roles.

1. Click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then click Workspace settings.
3. Below Administration in the left sidebar, select Manage permissions. If you don’t see the left sidebar, click on Menu in the top-left corner to find it.
4. Click Roles.
5. Next to the system role that you’d like to assign, click the   three dots icon and select Assign members.
6. Select members, then click Assign.

Org level

The org primary owner (and any org-level roles admins) can assign individual members to system roles. They can also decide if the members will be able to manage the entire org or specific workspaces:

1. Click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then click Organisation settings.
3. Choose  People, then select Manage permissions.
4. Under Manage permissions, click Roles.
5. Next to the system role that you’d like to assign, click the   three dots icon and select Assign members.
6. Select members, then click Next.
7. Choose whether these members will manage the org or specific workspaces, then click on Save.

Note: If you are a roles admin, you cannot assign other members to be a roles admin.

Workspace level

Workspace primary owners (and any workspace-level roles admins) can assign individual members to system roles in workspaces that they manage:

1. Click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then click Workspace settings. (If you manage more than one workspace, choose one from the drop-down menu.)
3. Below Administration in the left sidebar, select Manage permissions. If you don’t see the left sidebar, click  Menu in the top-left corner to find it.
4. Click Roles. 
5. Next to the system role that you’d like to assign, click the   three dots icon and select Assign members.
6. Select members, then click Assign.

Note: Members aren’t notified when system roles have been assigned.

Modify system roles

Business+ subscription

Enterprise Grid subscription

Workspace Owners can revoke system roles they have assigned:

1. Click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then click Workspace settings.
3. Below Administration in the left sidebar, select Manage permissions. If you can’t see the left sidebar, click  Menu in the top-left corner to find it.
4. Under Manage permissions, click Roles.
5. Next to the system role that you'd like to modify, click the   three dots icon and select View assigned members.
6. Click the   three dots icon next to a member’s name and select Revoke role.
7. Click on Revoke.

Org level

The org primary owner (and any org-level roles admins) can edit and revoke system roles assigned to individuals:

1. Click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then click Organisation settings.
3. Choose  People, then select Manage permissions.
4. Under Manage permissions, click Roles.
5.  Next to the system role that you’d like to modify, click the   three dots icon and select View assigned members.
6. Click the   three dots icon next to a member’s name.
7. Click on Edit to make changes, or click on Revoke role to revoke a role.
8. Click on Save or Revoke to confirm the change.

Note: When you assign a role via an IDP group, it can only be revoked by modifying the role for the IDP group.

Workspace level

Workspace primary owners (and any workspace-level roles admins) can revoke system roles. It’s not possible to modify system roles at the workspace level.

1. Click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then click Workspace settings. (If you manage more than one workspace, choose one from the drop-down menu.)
3. Below Administration in the left sidebar, select Manage permissions. If you can’t see the left sidebar, click  Menu in the top-left corner to find it.
4. Under Manage permissions, click Roles.
5. Next to the system role that you'd like to modify, click the   three dots icon and select View assigned members.
6. Click the   three dots icon next to a member’s name and select Revoke role.
7. Click on Revoke.

Manage system roles using IDP groups

On the Enterprise Grid subscription, you can assign and modify system roles using IDP groups. 

Assign roles 

The org primary owner (and any org-level Roles admins) can assign IDP groups to system roles. They can also decide if members of the IDP groups will be able to manage the entire org or specific workspaces:

1. Click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then click Organisation settings.
3. Choose  People, then select Manage permissions.
4. Under Manage permissions, click Roles.  
5. Next to the system role that you’d like to assign, click the   three dots icon and select Assign groups.
6. Select IDP groups to assign, then click on Next.
7. Choose whether these members will manage the org or specific workspaces, then click on Save.

Revoke roles 

The org primary owner (and any org-level Roles admins) can edit or revoke system roles assigned to IDP groups:

1. Click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then click Organisation settings.
3. Choose  People, then select Manage permissions.
4. Under Manage permissions, click Roles.
5. Next to the system role that you’d like to modify, click the   three dots icon and select View assigned groups.
6. Click the   three dots icon next to an IDP group.
7. Click on Edit to make changes, or click on Revoke role to revoke a role.
8. Click on Save or Revoke to confirm the change.

Who can use this feature?

• The Org Primary Owner, Workspace Primary Owners, Workspace Owners (Business+) and members with the Roles Admin system role
• Available on the Business+ (select roles) and Enterprise Grid subscriptions