Create a user group

Create user groups to notify groups of people at once, rather than mentioning each person individually. When you mention a user group's unique handle – for example, @designers – you'll notify everyone in the group.

What to expect

• User group handles must be unique. If a handle is already in use by a member, channel or another user group, it won't be available.
• When you create a new user group, you can set up to 100 default channels to automatically add group members to. You can also add a user group to channels in the same way that you would add someone individually.
• Workspace owners and admins can manage permissions for user groups. If you don’t see the option to create or edit user groups, an admin has limited access to this feature.

Create a user group

Pro and Business+ subscriptions

Enterprise Grid subscription

1. From your desktop, click  More, then select  People.
   
2. Click on  New user group in the top right.
3. Choose a name and handle for your user group.
4. If you’d like to, set a purpose (channel) or select default channels for group members to be added to. You can also create a shared sidebar section. When you're ready, click Next.
5. Under Add members, search for and select the members that you want to add.
6. When you’ve finished, click on Create Group.

Use the steps below to create a new user group. Bear in mind that user groups are unique to each workspace in your Enterprise Grid organisation, and can’t be accessed across all workspaces. 

1. From your desktop, click  More, then select  People.
   
2. Click on  New user group in the top right.
3. Select a workspace for the user group, and choose a name and handle.
4. If you’d like to, set a purpose (channel) or select default channels for group members to be added to. You can also create a shared sidebar section. When you're ready, click Next.
5. Under Add members, search for and select the members that you want to add.
6. When you’ve finished, click on Create Group.

Note: Guests and people you work with in Slack Connect channels and DMs can’t be added to user groups in your organisation, and they will not be able to mention user groups you create.

Edit a user group

Add or remove members

1. From your desktop, click  More, then select People.
   
2. Select User groups in the sidebar.
3. Click on a user group, then select Edit members.
4. Make your changes, the click Save.

Manage user groups

1. From your desktop, click  More, then select People.
   
2. Select the User groups in the sidebar. 
3. Click on the user group that you want to manage, then click on the  three dots icon. 
4. To update your group's name, handle or default channels, select Edit group details from the menu. Click on Save when you've finished. 
5. To deactivate your user group, select Deactivate group, then Deactivate to confirm.

Note: If you deactivate a user group, you'll be unable to mention its handle or view its members. The user group won't be deleted from your list of groups, and all members will remain in the group unless removed.

Who can use this feature?

• By default, only workspace owners/admins can create and edit user groups, but they can make this feature available to all members 
• Available on paid subscriptions