Manage Slack AI settings

Slack AI is a paid add-on that allows members of your organisation to summarise conversations, get answers to questions and more using a set of generative AI tools built directly into Slack. When you purchase Slack AI, your members can use it immediately, but you can limit access by adjusting the following settings:

• Manage access to Slack AI
• Allow members to send detailed Slack AI feedback to Slack
• Manage access to daily recaps
• Choose which files appear in Slack AI search results
• Manage access to Slack AI huddle notes

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Don’t have Slack AI yet? Purchase it for your organisation or contact our Sales team to learn more.

Manage access to Slack AI

Pro and Business+ subscriptions

Enterprise Grid subscription

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Workspace settings.
3. Click the Permissions tab.
4. Next to Slack AI, click Expand.
5. Tick or untick the box next to Allow access to Slack AI within your organisation, then click Save.

1. From your desktop, click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then select Organisation settings.
3. Click   Settings in the left-hand column, then select Organisation settings.
4. Next to Slack AI, click on Edit.
5. Tick or untick the box next to Allow access to Slack AI within your organisation, then click Save.

Allow members to send feedback to Slack

When your members use Slack AI, they can rate the response in order to improve the Slack AI experience. You can choose to limit your member’s ability to provide detailed feedback, but please note that it's not possible to restrict basic feedback.

Pro and Business+ subscriptions

Enterprise Grid subscription

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Workspace settings.
3. Click the Permissions tab.
4. Next to Slack AI, click Expand.
5. Tick or untick the box next to Allow people to share AI-generated responses and feedback details with Slack for quality purposes, then click Save. 

1. From your desktop, click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then select Organisation settings.
3. Click   Settings in the left-hand column, then select Organisation settings.
4. Next to Slack AI, click on Edit.
5. Tick or untick the box next to Allow people to share AI-generated responses and feedback details with Slack for quality purposes, then click Save. 

Manage access to daily recaps

You can enable or disable daily recaps for your workspace or Enterprise Grid organisation:

Pro and Business+ subscriptions

Enterprise Grid subscription

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Workspace settings.
3. Click the Permissions tab.
4. Next to Slack AI, click Expand.
5. Tick or untick the box next to Allow access to the Slack AI recap feature, then click Save. 

1. From your desktop, click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then select Organisation settings.
3. Click   Settings in the left-hand column, then select Organisation settings.
4. Next to Slack AI, click on Edit.
5. Tick or untick the box next to Allow access to the Slack AI recap feature, then click Save. 

Choose which files appear in Slack AI search results

By default, Slack AI search answers will reference most types of files uploaded to Slack – such as canvases, lists, PDFs and more. You can adjust what kinds of files appear in search answers for your workspace or org by choosing between the following options:

• Include all files
  AI searches include all applicable files from Slack.
• Include only internal files
  AI searches include files created in or uploaded to Slack, but not linked files (e.g. Google Drive or Microsoft OneDrive files).
  
• Exclude all files
  AI searches only include messages from your workspace or org.

Pro and Business+ subscriptions

Enterprise Grid subscription

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Workspace settings.
3. Click the Permissions tab.
4. Next to Slack AI, click Expand.
5. Below Files in search, select an option, then click Save.

1. From your desktop, click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then select Organisation settings.
3. Click   Settings in the left-hand column, then select Organisation settings.
4. Next to Slack AI, click on Edit.
5. Below Files in search, select an option, then click Save.

Manage access to Slack AI huddle notes

By default, your members can use Slack AI to take huddle notes, but you can restrict access if you’d like to:

Pro and Business+ subscriptions

Enterprise Grid subscription

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Workspace settings.
3. Click the Permissions tab.
4. Next to Slack AI, click Expand.
5. Tick or untick the box next to Allow access to the Slack AI huddle notes feature, then click Save.

1. From your desktop, click your organisation name in the sidebar.
   
2. Hover over Tools & settings, then select Organisation settings.
3. Click   Settings in the left-hand column, then select Organisation settings.
4. Next to Slack AI, click on Edit.
5. Tick or untick the box next to Allow access to the Slack AI huddle notes feature, then click Save

Manage Slack AI trial requests

If you're on the Pro or Business+ subscription but are not using Slack AI, your members may be able to request a trial. To turn this option off, follow the steps below: 

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Billing.
3. Click on the Settings tab.
4. Below Purchasing & free trials, untick the box next to Allow anyone to request trials or purchases.

Who can use this feature?

• Workspace owners/admins and org owners/admins
• Available on paid subscriptions with the Slack AI add-on