Changes to usage-based billing for workflows in Slack

When we released the new version of Workflow Builder in July 2023, we introduced standard and premium workflows. Customers on paid Slack subscriptions received an allotment of premium workflow runs, and usage beyond that allotment was subject to additional costs. On 25th September 2024, we are ending usage-based billing for workflows.

What this means

• You’ll no longer need to wonder if a workflow is standard or premium. Workflows created or used by members of your workspace or Enterprise Grid organisation won’t cost you extra.
• Customers with an outstanding balance for premium workflow runs on 25th September will not be charged. If you worked with our Sales team to purchase premium runs, contact your Account Executive for more details.
• After 31st October 2024, the existing permissions determining who can build premium and standard workflows and who can build standard workflows will be combined into a single Publish workflows permission. To ensure that the right people can continue to create workflows, make sure they have access to publish all workflows, including premium.

Note: Admins can still manage access to connector steps by enabling app approval. Visit Manage access to Workflow Builder connectors for more details.

Update workflow creation permissions

Pro and Business+ subscriptions

Enterprise Grid subscription

1. From your desktop, click your workspace name in the sidebar.
   
2. Select Tools & settings from the menu, then click Workspace settings.
3. Click on the Permissions tab at the top of the page.
4. Next to Publish all workflows, including premium, click on Expand.
5. Choose who can create workflows. If you select Any owner or admin, you can tick the box next to Certain people and groups to grant access to specific members or user groups.
6. Click on Save.

When Workflow Builder is enabled, org owners and admins can set an org policy to manage who can create workflows.

1. From your desktop, click your organisation name in the sidebar.
   
2. Select Tools & settings from the menu, then click Organisation settings.
3. From the left sidebar, click   Settings. Then select Organisation policies.
4. Click the Permissions tab.
5. Next to Publish all workflows, including premium, click on Edit.
6. Choose who can create workflows. If you select Any owner or admin or Org owners and admins, you can tick the boxes next to Include all regular members of specific workspaces or Include certain people to grant permissions to workspaces or specific people.
7. Click Save policy.