Add contacts as VIPs

To help you focus on your most important notifications, you can set specific people, apps and workflows as VIPs to make their messages stand out.

Manage VIPs

Add or remove VIPs

When you add VIPs, direct messages (DMs) and mentions that they send will appear in the VIP unread messages section at the top of your sidebar. Notifications generated by your VIPs that appear in your Activity feed will be organised into the VIP tab. You can add up to 300 people, apps and workflows from both your organisation and external organisations as VIPs.

Desktop

iOS

Android

1. Click your profile picture in the sidebar.
   
2. Select Preferences from the menu.
3. Click VIP.
4. Search for and select the person, app or workflow that you’d like to add. To remove a VIP from the list, click Remove.

1. Tap your profile picture at the top of your screen.
2. Tap   Preferences.
3. Under Notifications, tap   VIP List.
4. Search for and select the person, app or workflow that you’d like to add. To remove a VIP from the list, tap the   remove icon.

1. Tap your profile picture at the top of your screen.
2. Tap   VIP.
3. Search for and select the person, app or workflow that you’d like to add. To remove a VIP from the list, tap the   remove icon.

Customise notification sounds for VIPs

Once you've added VIPs, you can customise your preferences so that notifications from VIPs have a sound that is distinct from other notifications.

Desktop

Mobile

1. Click your profile picture in the sidebar.
   
2. Select Preferences from the menu.
3. Scroll down to Sound & appearance.
4. Select an option from the drop-down menu under Notification sound (VIP messages only).

1. Tap your profile picture at the top of your screen.
2. Tap Notifications.
3. Tap VIP system options, then select your notification preferences. (If you’ve already set a notification sound, tap Sound to change it.) 

Allow notifications during do not disturb

You can set notifications from your VIPs to always be delivered, even when do not disturb (DND) is enabled.

Desktop

Mobile

1. Click your profile picture in the sidebar.
   
2. Select Preferences from the menu.
3. Click VIP.
4. Tick or untick Always allow notifications from VIPs.

1. Tap your profile picture.
2. Tap Notifications.
3. Tap the toggle next to Always allow notifications from VIPs.

Filter VIP activity

In Activity, you can filter your notifications to only see updates from VIPs. When viewing all activity, unread notifications from your VIPs will appear at the top of the feed.

Desktop

Mobile

1. Click  Activity in the sidebar.
   
2. Click the VIP tab at the top of the activity feed.

1. Tap the   Activity icon.
2. Tap the VIP tab at the top of the activity feed.

Who can use this feature?

• All members and guests
• Available on paid subscriptions