Use a mandatory mobile browser on Enterprise Grid

If an org owner requires a mandatory mobile browser for your Enterprise Grid org, all members will need to use a secure mobile browser with the Slack mobile app. The mandatory mobile browser will open by default any time that you sign in with single sign-on (SSO) or access an external link from Slack on your mobile device.

What to expect

• After an org owner enables this setting, you'll be prompted to download the secure mobile browser if you don’t already have it installed.
• If you’re signed in to Slack, you’ll be prompted to download the browser when you click an external link from the Slack mobile app.
• If you’re not signed in to Slack, you’ll be prompted to download the browser when you sign in with SSO from the Slack mobile apps.

Set up your mandatory mobile browser

Note: If you're using BlackBerry Access for the first time, you’ll need an access key from your IT team to set up your mandatory mobile browser.

Signed in

Signed out

1. Tap an external link from the Slack mobile app.
2. When prompted, tap Get [browser name].
3. Tap the   download icon to download the app.
4. Once the browser app has finished downloading, reopen the Slack app.
5. Return to the external link and tap it again.
6. Enter your email address and the access key provided by your IT team, then tap Go.

Once you’ve set this up, you’ll be able to view the external link that you clicked.

1. Tap Sign in, and follow the prompts to sign in to Slack with SSO.
2. When prompted, tap Get [browser name].
3. Tap the   download icon to download the app.
4. Once the browser app has finished downloading, reopen the Slack app.
5. Return to the sign-in flow, and tap the Sign in button again.
6. Enter your email address and the access key provided by your IT team, then tap Go.

Once you’ve set this up, you’ll be able to sign in to Slack.