Manage permissions for channel management tools

Channel management tools allow select owners and admins to view a list of existing channels in their workspace or Enterprise Grid organisation and take action on them from a central dashboard. The workspace primary owner on the Business+ subscription and the org primary owner on the Enterprise Grid subscription can manage who is allowed to use these tools.

Set channel management permissions

Business+ subscription

Enterprise Grid subscription

By default, all workspace owners and admins can manage public channels with channel management tools. The workspace primary owner can also manage private channels and allow other workspace owners or select workspace owners and admins to manage them as well.

Note: Private channels are only accessible with channel management tools if a request to export data from all channels and conversations has been approved for your workspace.

Manage permissions

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Workspace settings.
3. Below Administration in the left sidebar, select Manage permissions. If you don’t see the left sidebar, choose  Menu in the top-left corner to find it.
4. Select Account types.
5. Click the   three dots icon next to the permission you'd like to adjust, then select Edit permission.
6. Choose who can take the action, then click Save. 

By default, the org primary owner can manage public and private channels across their org, and workspace owners/admins can manage public channels in their workspace(s). The org primary owner can extend channel management permissions to also allow the following:

• Org owners and org admins can manage public and private channels for their org.
• Workspace owners and workspace admins can manage private channels for the individual workspaces that they manage.

Org level

Org owners can manage who can take certain actions in channels from the permissions dashboard.

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Organisation settings.
3. Choose  People, then select Manage permissions.
4. Select Account types.
5. Click the   three dots icon next to the permission you'd like to adjust, then select Edit permission.
6. Choose who can take the action. If you like, select whether individual workspaces can edit this setting.
7. Click on Save. 

Workspace level

If permitted by org settings, workspace owners can manage who can take certain actions in channels from the permissions dashboard.

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Workspace settings. (If you manage more than one workspace, choose one from the drop-down menu.)
3. Below Administration in the left sidebar, select Manage permissions. If you don’t see the left sidebar, choose  Menu in the top-left corner to find it.
4. Select Account types.
5. Click the   three dots icon next to the permission you'd like to adjust, then select Edit permission.
6. Choose who can take the action, then select Save.

Note: Owners and admins with permission to manage private channels will not be able to see any messages or files sent in private channels using the channel management tools.

Who can use this feature?

• Workspace owners (Business+) and org owners (Enterprise Grid)
• Business+ and Enterprise Grid subscriptions