Understand the data in your Slack analytics dashboard
The Slack analytics dashboard allows you to gain insight into how your organisation uses Slack. Review the information below to see the analytics available and what they mean for your workspace or Enterprise Grid organisation.
Note: Data for messages and files, channels and members is only available on Slack’s paid subscriptions. If you're using the free version of Slack, upgrade your workspace to access more analytics features.
Overview
Membership
| Total members* | Number of people (not including deactivated members) with a provisioned account, claimed account or outstanding invitation |
| Claimed members | Number of people (not including deactivated members) who have signed in to your Slack workspace or org at least once |
| Monthly active members | Number of people who have read or sent a message in at least one channel or direct message |
*Note that this metric previously only included people who had been provisioned or signed in to your workspace or org. Members with outstanding invitations were not included, so this number may be higher than you’re used to.
Active people
| Daily |
Daily active people: Number of people who have read or sent a message in at least one channel or direct message over the current day Daily people posting: Number of people who have posted at least one message over the current day |
| Weekly |
Weekly active people: Number of people who have read or sent a message in at least one channel or direct message over the current day and preceding seven days Weekly people posting: Number of people who have posted at least one message over the current day and the preceding six days (a total of seven days) |
| Monthly |
Monthly active people: Number of people who have read or sent a message in at least one channel or direct message over the current and preceding 28 days Monthly people posting: Number of people who have posted at least one message over the current and preceding 27 days (a total of 28 days) |
Messages and files
| Messages sent | Number of messages sent by members of your workspace or org* |
| Files uploaded | Number of files uploaded in your workspace or org |
* Does not include messages sent by apps or bots.
Public and private
| Where people are reading | Percentage breakdown of how many messages were read in public channels, private channels and direct messages |
| Where messages are sent | Percentage breakdown of how many messages were sent in public channels, private channels and direct messages |
Channels
Note: On the Pro and Business+ subscriptions, the following data is available for public channels only. Private channel analytics are only available on the Enterprise Grid subscription to owners and admins with permission to manage private channels.
| Created | Date that the channel was created |
| Workspaces* | Workspaces within an Enterprise Grid org that the channel is shared with |
| External organisations | External organisations in the Slack Connect channel |
| Last active | Date that the last message was sent in the channel |
| Total membership | Total number of people in the channel, including full members and guests |
| Full members | Number of full members in the channel |
| Guests | Number of guests in the channel |
| Messages posted | Number of messages sent in the channel, including messages from apps and bots |
| Messages posted by members | Number of messages sent by members in the channel |
| Members who have posted | Number of people who have posted messages in the channel |
| Members who have viewed | Number of people who have viewed the channel |
| Change in members who have posted | Percentage that reflects the number of people who posted in the channel in the current 30 days, compared to the previous 30 days |
| Reactions added | Number of reactions added to messages in the channel |
| Members who reacted | Number of people who added reactions to the channel |
| Huddles initiated* | Number of huddles made or joined in the channel that lasted at least five seconds and had at least one other member |
*This metric is only available on workspace-level dashboards in Enterprise Grid orgs.
Members
| Claimed date | The date that the member signed in to your Slack workspace or org for the first time |
| Included in bill* | Whether or not the member was considered billable for at least one day in the selected time period |
| Days active | Number of days that the member has read or sent a message in at least one channel or direct message |
| Days active, iOS | Number of days that the member has read or sent a message in at least one channel or direct message on an iOS device |
| Days active, Android | Number of days that the member has read or sent a message in at least one channel or direct message on an Android device |
| Days active, Desktop | Number of days that the member read or sent a message in at least one channel or direct message on the desktop app. |
| Last active** | Date that the member last read or sent a message in at least one channel or direct message |
| Last active, iOS** | Date that the member last read or sent a message in at least one channel or direct message on an iOS device |
| Last active, Android** | Date that the member last read or sent a message in at least one channel or direct message on an Android device |
| Last active, Desktop** | Date the member last read or sent a message in at least one channel or direct message on the desktop app. |
| Messages posted | Number of messages posted by the member |
| Messages posted in channel | Number of messages posted in channels by the member |
| Reactions added | Number of reactions added by the member |
| Files uploaded | Number of files uploaded by the member |
* Only applies to invoiced customers.
** This metric is only available if the member was active in the last 90 days.
Org-level Enterprise Grid member metrics
|
Slack huddles count |
Total number of huddles made or joined, lasting at least five seconds with at least one other member |
| Active with Slack Connect | Whether or not the member has read or posted a message to a channel or direct message shared with at least one external workspace |
| Active with apps | Whether or not the member has interacted with a Slack app or custom integration, or if such an app or integration has performed an action on the member’s behalf |
| Active with workflows | Whether or not the member has interacted with at least one workflow |
| Search count | Number of searches that a member has performed in Slack |
Workspaces
Note: This data is only available from the org level analytics dashboard on the Enterprise Grid subscription.
| URL | Workspace URL |
| Created | Date that the workspace was created |
| Total membership | Total number people in the workspace, including full members and guests |
| Full members | Number of full members in the workspace |
| Guests | Number of guests in the workspace |
| apps | Number of apps installed to the workspace |
| Public channels, single workspace | Number of public channels in the workspace |
| Public multi-workspace channels | Number of public, multi-workspace channels in the workspace |
| Active members | Number of people who have read or sent a message in at least one channel or direct message in the workspace |
| Active members (%) | Percentage that reflects the number of people who have read or sent a message in this workspace compared to other workspaces in the org |
| Change in active members | Percentage that reflects the number of people who posted in the channel in the current 30 days, compared to the previous 30 days |
| Members who have posted | Number of people who have posted messages in the workspace |
| Files uploaded | Number of files uploaded to channels in the workspace |
| Messages posted by members | Number of messages sent by members in the workspace |
| Messages in public, single-workspace channels | Number of messages sent in public channels in the workspace |
| Percent of messages, public channels | Percentage that reflects the number of people who posted in public channels compared to private channels and direct messages in the workspace |
| Percent of views, public channels | Percentage that reflects the number of people who viewed public channels compared to private channels and direct messages in the workspace |
| Messages in multi-workspace channels | Number of messages sent in public channels shared across workspaces within your org |
|
Messages in private channels |
Number of messages sent in private channels |
|
Messages in DMs |
Numbers of messages sent in direct messages (DMs) |
apps
Note: This data is only available on the Enterprise Grid subscription.
| App category | The category (or categories) that an app is assigned in the Slack Marketplace |
| App source | Where an app originated. An app can be from the Slack Marketplace, Internal or Distributed |
| First message sent on | Date on which an app first sent a message or replied to a member |
| First used on | Date on which a member first invoked or interacted with an app |
| First automation on | Date on which an app first took an action on behalf of a user |
| Last message on | Date on which an app last sent a message or replied to a member |
| Last used on | Date on which a member last invoked or interacted with an app |
| Last automation on | Date on which an app last took an action on behalf of a user |
| Members who read messages | Unique count of members who read at least one message or reply from a specific app during a day |
| Members who use app |
Unique count of members who invoked or engaged with a specific app at least once during a day |
| Members with automations |
Unique count of members who had at least one automation completed on their behalf by a specific app on a day |
| Messages sent |
Number of messages and replies posted by this app during a day |
| App messages read |
Number of impressions messages sent by a specific app received during a day |
| Actions taken |
Total number of instances where a user invoked a specific app or interacted with a specific app during a day |
| Automations executed |
Total number of automatic actions completed on a member’s behalf by a specific app during a day |
Tip: Some people post a lot of little messages, while others post fewer, longer messages. This data is best used for understanding your whole team’s use of Slack, not evaluating an individual’s performance.
- By default, all members (but not guests)
- Available on all subscriptions