Slack Connect: Use the external people dashboard

If your organisation uses Slack Connect, owners and admins with an assigned channel management permission can use the External people dashboard to view and manage the channels that external people can access. 

View external people in your Slack Connect channels

Business+ subscription

Enterprise Grid subscription

Workspace owners and admins can see a list of all external people in channels hosted by their organisation. Details include what organisation someone belongs to, their display name and their email address.

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Workspace settings.
3. Below Administration in the left sidebar, select External people. (If you don’t see the left sidebar, click Menu in the top-left corner to find it.)
4. Search for an individual by name or email address, or filter by organisation name.
5. To see a full list of the channels an individual is in, click the  three dots icon to the right of their name then click View channels.

Org owners and org admins can see a list of all external people in channels hosted by their organisation. Details include what organisation someone belongs to, their display name and their email address.

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Organisation settings.
3. Click People in the left sidebar, then click External people.
4. Search for an individual by name or email address, or filter by organisation name.
5. To see a full list of the channels that an individual is in, click their name to open the Details view, then click the Channels tab.

Remove external people from your Slack Connect channels

Owners and admins can remove people from channels individually or in bulk. Keep in mind that removing external people from your channels won't end all communication with their organisations – if you'd like to do so, learn how to disconnect from an organisation.

Note: If you only have permission to manage public channels, private channels will not be listed. To remove someone from a private channel you don’t have access to, find an owner and ask for additional help.

Remove someone from a channel

Business+ subscription

Enterprise Grid subscription

Workspace owners and workspace admins can remove external people who have permission only to post from channels hosted by their organisation. This action won’t revoke their access to direct messages nor other channels they belong to that are connected to your organisation.

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Workspace settings.
3. Below Administration in the left sidebar, select External people. (If you don’t see the left sidebar, click Menu in the top-left corner to find it.)
4. Search for an individual, then click the  three dots icon to the right of their name, then select Remove from channels. (If you don’t see this option, they can’t be removed from any channels.)
5. Click Choose specific channels then select the channel you’d like to remove the external person from. 
6. Click on Remove.

Org owners and org admins can remove external people who have permission only to post from channels hosted by their organisation. This action won’t revoke their access to direct messages nor other channels they belong to that are connected to your organisation.

1. From your desktop, click your workspace name in the sidebar.
   
2. Select Tools & settings, then select Organisation settings.
3. Click People in the left sidebar, then click External people.
4. Search for an individual, then click the three dots next to their name to view their profile.
5. Click the Channels tab.
6. Click the  three dots icon next to the channel that you’d like to remove the external person from. (If you can’t see this option, they can’t be removed.)
7. Select Remove from channel, then click Remove.

Note: If you can’t see the  three dots icon next to a channel name, the person can’t be removed. They may have permission to post, invite and more, or their organisation may own the channel.

Remove someone from multiple channels

Business+ subscription

Enterprise Grid subscription

For people that belong to more than one channel with permission only to post, workspace owners and admins can remove them from multiple channels at once.

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Workspace settings.
3. Below Administration in the left sidebar, select External people. (If you don’t see the left sidebar, click Menu in the top-left corner to find it.)
4. Search for an individual, then click the  three dots icon to the right of their name, then select Remove from channels. 
5. Choose either All channels or Choose specific channels, then click Remove.

For people that belong to more than one channel with permission only to post, org owners and org admins can remove them from multiple channels at once.

1. From your desktop, click your workspace name in the sidebar.
   
2. Hover over Tools & settings, then select Organisation settings.
3. Click People in the left sidebar, then click External people.
4. Search for an individual, then click their name to view their profile.
5. Click Manage in the top right corner then select Remove from channels.
6. Choose either All channels or Choose specific channels, then click Remove.

Tip: External people are also shown in the list of channel members in your workspace, and can be removed from a channel the same way as your workspace members.

Who can use this feature?

• Workspace owners and Workspace admins (Business+)
  Org owners and org admins (Enterprise Grid)
• Available on the Business+ and Enterprise Grid subscriptions