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Contact Slack when you're ready to activate or change the mobile security settings for your organization. Below is the information we'll need from you to make these updates.
Choose who is affected
Only members using an approved device can access your organization's workspaces. Select one of the options below:
All members (excluding guests) will be required to update to the Slack for EMM app. Guests can sign in from any device.
All members (including guests) will be required to update to the Slack for EMM app and must use an approved device to access Slack.
All members and guests can use either the regular Slack app or the Slack for EMM app and sign in from any device.
Customize your message
Members required to use the Slack for EMM app will have 72 hours to switch before they're signed out on mobile. To help your members transition, we recommend sharing upcoming EMM changes before turning them on.
Once EMM is enabled, members will get an email with more information. In the email, you can include a custom message, such as a link to an internal guide or contact info for your company's helpdesk. Here's what the email will include:
A message that explains their company has updated mobile security.
The date and time members must access Slack on approved devices using the Slack for EMM app.
Web@Work Workspace One Microsoft Edge Blackberry Access Chrome
What members can expect
If required, they'll need to switch to the Slack for EMM app. Once installed, members can sign in using their single sign-on credentials.
If required, they can't access your org from an unmanaged device. If the Slack for EMM app is required, members using an unmanaged device will see a screen letting them know they'll need to use an approved device. Slack will send them an email with instructions from the custom message you provided in step 2 above.
Who can use this feature?
Org Owners and Org Admins
Available on the Enterprise Grid plan
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