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Slack Connect allows you to work with people outside your company in channels and direct messages (DMs). By moving conversations out of emails, you can work securely and collaboratively with partners, vendors, or customers. Read on for an overview of Slack Connect.
An organization either owns a channel or is invited to one. Channels that were created in your workspace or Enterprise Grid org are owned by your organization. Only the channel owner can invite organizations to it, remove other organizations from it, and continue using the channel if it's no longer shared.
Using apps and workflows
When usingappsandworkflowsin a channel with people outside your company, here’s what to expect:
App shortcutsare available to people from other organizations if an app is installed to their workspace. When people take an action from an app shortcut, it will only apply to the account they've connected to the app.
Apps added by another organization will include that organization's Slack icon next to the app name. Only people from the organization that added an app can remove it from a channel.
People in the channel can see messages from bots and apps. They can also exchange messages with an app’s bot user if it’s been added to the channel.
Custom apps andslash commandscreated for your workspace can only be used by members of your organization.
Slack Connect for DMs
When you don't need to work in a channel with someone outside your company, you can talk one-on-one in a DM instead. Onany Slack plan, you can start a DM by sending someone an invitation, or accept an invitation you've received.
Using Slack Connect
Whether you're using channels or DMs, here's what to expect when working with people from other organizations in Slack.
Channels or DMs using Slack Connect will be marked with a diamond icon. You'll see this icon appear next to Slack Connect conversations in most places where a channel or member name is visible in Slack. You’ll also see a sidebar section dedicated to your Slack Connect channels and DMs.
Managing Slack Connect from your sidebar
Click Slack Connectat the top of your left sidebar to send and accept invitations, manage your invitations, and more. Depending on your role and permissions in Slack, you may find key actions to manage Slack Connect for your workspace or Enterprise Grid organization.
You can use your workspace’s custom emoji like you would in any other channel or DM. People from other companies can see your workspace’s custom emoji, but can’t use them in their messages or as emoji reactions.
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