An introduction to Slackbot

Sometimes helper, sometimes messenger, always bot — Slackbot is there to help, whether it's through a direct message (DM) or in a channel with your coworkers. Here's what Slackbot can do:

• Deliver reminders to you and your coworkers in channels and DMs
• Notify someone when you mention them in a channel they’re not a part of
• Let members know when a channel they’re in has been archived
• Send custom responses in your workspace

Note: It's not possible to turn off all notifications from Slackbot. If you're having trouble with too many messages or custom responses, reach out to an owner or admin for help.

Where to find Slackbot

You may see Slackbot in channels throughout your workspace, delivering reminders and automated messages for you and your coworkers. When there’s a reminder or a message just for you, Slackbot will send you a DM. You can access your DM with Slackbot the same way you would find a DM with anyone else in your workspace.

Slackbot custom responses

If an owner or admin has enabled this option, you and your coworkers can add a variety of custom responses to use in channels from the Customize Your Workspace page. When members use your chosen unique words and phrases, Slackbot will respond with the phrases, emoji, or image links of your choosing.

Note: If a message includes multiple custom response triggers, Slackbot will only respond to the longest one.

Custom response ideas

Custom responses can be useful for answering commonly asked questions, or set up to surprise and delight the members of your workspace. You can add a custom response to help people remember the office Wi-Fi password:

You can also use custom responses to bring some fun to your workspace:

Note: Custom Slackbot responses will post in channels and your personal DM, but not in DMs with other members or Slack Connect channels.

Who can use this feature?

• By default, all members and guests can use Slackbot
• Available on all plans