Send emails to Slack

Slack can help you keep all of your work communication — including emails — in one place. Create email addresses for channels in your workspace to send emails to those channels whenever you’d like.

What to expect

• Once an email address has been created for a channel, anyone with the email address can use it to send emails into Slack.
• If a channel’s posting permissions have been restricted, only members who can post to the channel will be able to create a channel email address.
• In channels shared with external organizations, each organization can create a unique email address for the channel. Any email sent to a shared channel will be visible to all members.

Tip: You can also install an email add-on for Gmail or Outlook to send individual emails from your inbox into Slack, or configure the Email app to forward emails to channels or direct messages (DMs).

Create an email address for a channel

Follow the steps below to create a unique email address for a channel.

1. From your desktop, open the channel you'd like to send emails to. 
2. Click the  details icon in the top right. 
3. Click  More. 
4. Select Send emails to channel from the menu and click Get Channel Email Address. Slack will automatically generate an email address for the channel.
5. If you'd like to set up an automatic forwarding rule from your email provider or add a channel email address to your address book, click Copy next to the email address.
6. Click  in the top right to close the window.
7. Slackbot will post a message to the channel that's only visible to you with a prompt to let members know an email address has been created. Click Share Email Address to post a message to the channel with any details you'd like. Otherwise, click Dismiss.

Once an email has been created for a channel, any member of the channel can copy the email address to send emails into Slack.

Note: Workspace Owners/Admins and Org Owners/Admins can manage members’ ability to create email addresses for channels. If you don’t see the option to create an email address for a channel, find an owner or admin to ask for help.

Note: Any emails sent to a channel's email address after the channel is archived will bounce.

Set up automatic forwarding from your email provider

Once an email address has been created for a channel, you can set up a forwarding rule to start automatically routing emails into Slack:

• Gmail
  Follow the instructions to set up automatic forwarding in the Google Help Center.
• Microsoft Outlook
  Follow the instructions to turn on automatic forwarding in the Microsoft Support Center.
  

Tip: If you use an email provider other than Gmail or Outlook, we recommend contacting them for help setting up automatic forwarding.

Customize email appearance

If you’d like, you can customize the look of emails posted to a channel by adding an image and custom name so they’re easy for channel members to recognize.

1. From your desktop, open a channel with an email address.
2. Click the  details icon in the top right. 
3. Click  More.
4. Select Send emails to channel from the menu. 
5. Click Customize email appearance. 
6. Below Email icon, open the drop-down menu to upload an image or choose an emoji that will be displayed alongside your emails when they post to Slack.
7. Below Email name, enter a label for your emails. 
8. Click Save changes.

Revoke a channel's email address

Anyone with permission to create email addresses for channels can revoke the email address for any channel they belong to by following the steps below:

1. From your desktop, open the channel with an email address you’d like to revoke. 
2. Click the  details icon in the top right. 
3. Click  More. 
4. Select Send emails to channel from the menu. 
5. Click Revoke email address. 
6. Click Revoke email address to confirm.

When you revoke an email address, a new one will automatically be created for your channel. If you want to continue sending emails to the channel, copy the new email address and update any email forwarding rules you’ve set up.

Who can use this feature?

• All members (by default)
• Standard, Plus, and Enterprise Grid plans