Create and edit user groups

Create user groups to notify groups of people at once, rather than mentioning each person individually. When you mention a user group's unique handle — for example, @designers — you'll notify everyone in the group. 

User groups can be used to add multiple people to channels at once. When you create a new user group, you can set up to 100 default channels to automatically add group members to. You can also add a user group to channels the same way you would add someone individually.

Create a user group for your workspace

Workspace Owners and Admins can manage permissions for workspace-level user groups. If you don’t see the option to create user groups, an admin has restricted access to this feature. Use these steps to create a user group that is unique to your workspace.

1. From the   Home tab, click Directories.
2. Click  User Groups, then select Create user group. 
3. Choose a name and handle for your user group.
4. If you’d like, set a purpose or select default channels for group members to be added to. You can also create a shared sidebar section. When you're ready, click Next.
5. Under Add members, search for and select the members you’d like to add.
6. When you’re done, click Create Group.

Tip: If you're on the Business+ plan, you can use SCIM provisioning to create a workspace-level user group.

Create a user group for your Enterprise organization

Org Owners and Admins on Enterprise plans can create org-level user groups from the admin dashboard. These can be used for permissions and membership across multiple workspaces, similar to IDP groups. 

1. From your desktop, click your organization name in the sidebar.
   
2. Hover over Tools & settings, then click Organization settings.
3. Click   People, then click Groups.
4. Click Create Group in the top right corner.
5. Add a name for the group and, if you want, add a description. 
6. Click Create and Continue to Members.
7. Select the box next to members you want to add to a group, then click Save.

Note:  Org-level user groups created by admins in Slack can’t be managed from SCIM provisioning or combined with IDP groups. They also can’t be @ mentioned in a channel.

Edit a user group

Members with permission can make edits to workspace-level user groups. Owners and Admins can manage these permissions as well as additional user group settings in the admin dashboard.

Add or remove members

1. From the   Home tab, click   Directories.
2. Click   User Groups. 
3. Click on a user group, then select Edit Members.
4. Make your changes, the click Save.

Note: Guests and people you work with in Slack Connect channels and DMs can’t be added to user groups in your organization, and they will not be able to mention user groups you create.

Manage user groups

1. From the   Home tab, click    Directories.
2. Click   User Groups. 
3. Click on the user group you'd like to manage, then click the  three dots icon. 
4. To update your group's name, handle, or default channels, select Edit group details from the menu. Click Save when you're finished. 
5. To deactivate your user group, select Deactivate group, then Deactivate to confirm.

Note: If you deactivate a user group, you'll be unable to mention its handle or view its members. The user group won't be deleted from your list of groups, and all members will remain in the group unless removed.

Who can use this feature?

• Workspace Owners/Admins can create and edit workspace-level user groups by default, but they can make this feature available to all members 
• Org Owners/Admins can create and edit org-level user groups
• Available on paid plans