Supplemental Slack info for you and your team.
Tips and tools for beginners and experts alike.
Slack Enterprise Grid
Get familiar with Slack Enterprise Grid for large organizations.
If you're curious about what's new in Slack — and what's changed — you're in the right place.
Develop your skills and prepare to become Slack Certified!
Launching a new team or joining one for the first time?
Our easy-to-read guides help your team work better, together, from day one.
Getting More Out of Slack
Ready to level up? Browse our time-saving tricks and practical tips for
making Slack work for you.
All kinds of teams thrive with Slack — take a look at our department-specific guides.
More coming soon!
Learn how Slack works, from top to bottom!
Want to learn more about setting up your team? Look no further!
Welcome to Slack! We're so glad you're here. Let's get started!
Your Profile and Preferences
Adjust your profile and preferences to make Slack work just for you!
Add Tools to Your Workspace
Simplify your daily work with apps and tools.
Tips, tricks, & More
Tips and tools for beginners and experts alike.
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Trouble receiving emails from Slack
Not receiving emails from Slack? We're here to help! We've gathered some tips to help you find
invitations to join workspaces and email notifications.
Check your email settings
Step 1: Make sure your email address is up to date
From your desktop, click your profile picture in the top right.
Profile from the menu. Check that your email address is correct.
If you need to update it, click Edit profile.
Step 2: Allow emails from Slack
Ask your IT team if your email system is flagging Slack emails. They may want to check that emails from
email@example.com and firstname.lastname@example.org aren't being blocked.
Step 3: Check spam folders and other email filters
Check your spam or junk folder, as well as any inbox filters, just in case emails from Slack are being sent there by mistake.
Troubleshoot specific emails
Ask the sender to confirm that they sent your invite to the correct email address. They can always send you a new invitation if needed.
Tip: Are you a Workspace Owner or Workspace Admin? You can view pending invitations at my.slack.com/admin/invites. Click Invite People to send a new invite to the correct email address.
Direct message and @mention notifications
You'll only get
email notifications when you're not active on the desktop app or browser. Email notifications are bundled and sent once every 15 minutes or hour to prevent overloading your inbox.
Weekly update email
Each week, Slack sends an update email to Workspace Owners and Admins. If you're not getting your update email, it may be due to one of these reasons:
Your workspace has less than 4 members.
Members have sent fewer than 100 messages in a given week.
Still having trouble?
Send us a note! We're happy to help you troubleshoot. 🎯