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Step 2: Check spam folders and other email filters
Check your spam or junk folder, as well as any inbox filters, just in case emails from Slack are being sent there by mistake.
Step 3: Allow emails from Slack
Ask your IT team if your email system is flagging Slack emails. They may want to check that emails from @slack.com and @slack-mail.com aren't being blocked.
Troubleshoot specific emails
Invitations
Ask the sender to confirm that they sent your invite to the correct email address. They can always send you a new invitation if needed.
Tip: Are you a Workspace Owner or Workspace Admin? You can view pending invitations at my.slack.com/admin/invites. Click Invite People to send a new invite to the correct email address.
Great news! Our Help Center is available in multiple languages. Switch to EnglishBonne nouvelle ! Le centre d'assistance de Slack est désormais disponible dans plusieurs langues. Poursuivre en FrançaisGute Neuigkeiten! Unser Support-Center gibt es jetzt in mehreren Sprachen! Weiter auf DeutschSlack ヘルプセンターが複数言語で閲覧できるようになりました!日本語ページへ切り替え¡Buenas noticias! El centro de ayuda de Slack ya está disponible en varios idiomas. Continúa leyendo en español