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Use these tips to get the best results possible when searching with Slack AI.
Start simple
To get an answer from Slack AI, ask it a question like you’d ask a friend. Straightforward questions and those that start with “What” or “How” tend to work best:
“How do I request content translations?”
“What does EOD stand for?”
Slack AI has trouble with subjective questions (for example, “When will the Acme deal close?”) and will be more likely to return inaccurate results for open-ended queries about the future.
Keep your source material in mind
Slack AI draws from information you and your coworkers share in (you guessed it!) Slack, rather than the internet at large. Unless you work in ecology, you’re unlikely to have luck with questions like “Do platypuses lay eggs?”
Tip: Slack AI may also return results for searches that aren't phrased as questions if it seems likely that a response would be helpful, ex. “Project Acme timeline” or “Engineering offsite dates.”
Lean on citations
Answers from Slack AI will often include citations with links to source messages for you to reference alongside the provided answers. Hover over the number in brackets to view a snippet of a message referenced in an AI answer, or click on it to view the original message.
Great news! Our Help Center is available in multiple languages. Switch to EnglishBonne nouvelle ! Le centre d'assistance de Slack est désormais disponible dans plusieurs langues. Poursuivre en FrançaisGute Neuigkeiten! Unser Support-Center gibt es jetzt in mehreren Sprachen! Weiter auf DeutschSlack ヘルプセンターが複数言語で閲覧できるようになりました!日本語ページへ切り替え¡Buenas noticias! El centro de ayuda de Slack ya está disponible en varios idiomas. Continúa leyendo en español