Changes to usage-based billing for workflows in Slack

When we released the new version of Workflow Builder in July 2023, we introduced standard and premium workflows. Customers on paid Slack plans received an allotment of premium workflow runs, and usage beyond that allotment was subject to additional costs. On September 25, 2024, we are ending usage-based billing for workflows.

What this means

• You’ll no longer need to wonder if a workflow is standard or premium. Workflows created or used by members of your workspace or Enterprise Grid organization won’t cost you extra.
• Customers with an outstanding balance for premium workflow runs on September 25 will not be charged. If you worked with our Sales team to purchase premium runs, contact your Account Executive for more details.
• After October 31, 2024, the existing permissions determining who can build premium and standard workflows and who can build standard workflows will be combined into a single Publish workflows permission. To ensure the right people can continue to create workflows, make sure they have access to publish all workflows, including premium.

Note: Admins can still manage access to connector steps by enabling app approval. Visit Manage access to Workflow Builder connectors for more details.

Update workflow creation permissions

Pro and Business+ plans

Enterprise Grid plan

1. From your desktop, click your workspace name in the sidebar.
   
2. Select Tools & settings from the menu, then click Workspace settings.
3. Click the Permissions tab at the top of the page.
4. Next to Publish all workflows, including premium, click Expand.
5. Choose who can create workflows. If you select Any owner or admin, you can check the box next to Certain people and groups to grant access to specific members or user groups.
6. Click Save.

When Workflow Builder is enabled, Org Owners and Admins can set an org policy to manage who can create workflows.

1. From your desktop, click your organization name in the sidebar.
   
2. Select Tools & settings from the menu, then click Organization settings.
3. From the left sidebar, click   Settings. Then select Organization policies.
4. Click the Permissions tab.
5. Next to Publish all workflows, including premium, click Edit.
6. Choose who can create workflows. If you select Any owner or admin or Org Owners and Admins, you can check the boxes next to Include all Regular Members of specific workspaces or Include certain people to grant permissions to workspaces or specific people.
7. Click Save Policy.