Manage Slackbot access to connected Salesforce organizations

Slackbot can find information from any Salesforce orgs connected to your Slack workspace or Enterprise organization. By default, Slackbot can access information from all connected orgs but owners and admins can restrict access to certain orgs if they’d like.

Note: When generating a response that includes Salesforce data, Slackbot will only include information available to people based on their permissions in Salesforce. 

Manage Slackbot access

Business+ plans

Enterprise plans

1. From your desktop, click   Admin in the sidebar. 
2. Select Manage Salesforce organizations from the menu. 
3. Select a Salesforce org. 
4. Click the Settings tab. 
5. Click the toggle next to Allow Slackbot to access data from this organization. 

1. From your desktop, click your organization name in the sidebar. 
2. Hover over Tools & settings, then click Manage Salesforce organizations. 
3. Select a Salesforce org. 
4. Click the Settings tab. 
5. Click the toggle next to Allow Slackbot to access data from this organization.

Who can use this feature?

• Org Owners/Admins (Enterprise plans) and Workspace Owners/Admins (Business+ plans)
• Available on the new version of Business+ and Enterprise+ plans
• Available on the legacy Business+ and Enterprise Grid plans with the Slack AI add-on