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We've gathered some planning tips and best practices for making Slack work for your conference or event.
Benefits ✨
Create a centralized space to share news, updates, and policies
Answer questions and check in with attendees throughout the conference
Enable further discussion and chances to connect before and after the event
What to keep in mind
Consider the following before you decide to use Slack:
🤖 Some assembly required
Starting a workspace for conference organizers and volunteers takes time and planning. Read on for tips on setting up a workspace.
📧 Email addresses may be visible to everyone
By default, members' email addresses are displayed in their Slack profiles. Ask attendees to use an email address they are comfortable sharing publicly. Or, you can hide members' email addresses.
🛠 Communities take work
Brand new workspaces need guidance getting off the ground. Consider writing a Code of Conduct to help members feel safe and welcome.
Set up your workspace
First, you'll need to create a workspace for your conference. Then consider taking the following steps:
Choose your Workspace Admins Promote conference personnelto the Workspace Admin role. This allows them to help manage your workspace.
Let interested attendees request a Slack account Build a form for attendees to request invitations to your workspace. (You could use a service like Typeform, Wufoo, or Google Docs to manage this.) Make sure some invitations are accepted before sending more.
Create a dedicated channel for announcements Set your #general channel so that only Workspace Owners and Admins can post. You can rename the channel to something like #announcements.
Fine-tune your announcement settings We suggest restricting the useof @channel, @here and @everyone to Workspace Owners and Admins. This should help to reduce noise for attendees.
Tip: Have news to share? Workspace Admins can use @everyone in the #announcements channel to notify all attendees of updates.
Plan ahead
We suggest running your conference workspace for at least 3 months:
⏳One month prior
Attendees can introduce themselves and organize plans ahead of time.
🗓 During the conference
Slack can serve as a central hub of contact over the course of your event. Attendees can make last-minute plans and continue discussions. You can monitor channels to answer questions and keep an eye out for issues.
⌛️One month after
Attendees can continue to share learnings and follow up with peers.
Start with some useful channels
In your Settings, you can choose to let members create channels on their own. (You can archive or delete channels if you need to.) Reduce clutter by limiting channels to those created by organizers.
Note: Add your most important channels to your default list. New members will join these channels automatically.
Suggested channels
#intros Create a dedicated channel for attendees to share a brief bio. Pin an example to the channel for others to follow.
#codeofconduct Set expectations for how people interact — both at the conference and within Slack. Pin any guidelines and include who to direct message with concerns.
#slack-tips Add a #slack-tips channel for people to share their best practices for using Slack!
Good luck, and happy planning!
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