Manage email display

Who can use this feature?
  • Workspace Owners/Admins and Org Owners/Admins
  • Available on all plans

By default, members’ email addresses are displayed in their Slack profiles, which are visible to their organization and any organizations they're sharing channels with. If they’d like, owners and admins can adjust this setting to display email addresses only to members of their organization, or to no one at all.

Tip: When email addresses are displayed, you can search for people you work with by their emails in Slack.

Display or hide email addresses

Free, Pro, and Business+ plans

Enterprise Grid plan

  1. From your desktop, click your workspace name in the sidebar.
  2. Select Tools & settings from the menu, then click Workspace settings.
  3. Scroll down to Email Display, then click Expand.
  4. Check the box next to your preferred setting.
  5. Click Save.

Org level

Org Owners and Org Admins can set an email display policy for every workspace in their org:

  1. From your desktop, click your workspace name in the sidebar.
  2. Select Tools & settings from the menu, then click Organization settings.
  3. Choose  Settings from the left column, then select Organization Policies.
  4. Next to Email Display, click Add Policy.
  5. Select an option from the drop-down menu.
  6. Click Save Policy, then select Create Policy to confirm.

Workspace level

If an org policy hasn't been set, Workspace Owners and Workspace Admins can adjust the email display settings for their workspace(s):

  1. From your desktop, click your workspace name in the sidebar.
  2. Select Tools & settings from the menu, then click Workspace settings. If you manage more than one workspace, choose one from the drop-down menu.
  3. Scroll down to Email Display, then click Expand
  4. Check the box next to your preferred setting.
  5. Click Save.

Note: If members don’t set a username, the prefix of their email address will be visible as their display name.

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