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Slack Connect 指南:与外部组织协作
与其使用电子邮件进行交流,不如使用 Slack Connect 在 Slack 频道或私信中与外部组织的人员进行协作。请继续阅读以了解 Slack Connect 的概述。
适用于频道的 Slack Connect
当你需要以团队形式开展工作时,可以使用一个 Slack 频道托管最多 250 个组织。注意事项如下:
要在频道中展开合作,每个组织都必须使用 Slack 付费套餐 。
就像 Slack 中的其他频道一样,人员可以 加入该频道 ,或者由组织中的其他人员 添加到该频道 。
在频道中合作的不同组织的人员可以 互发私信 。要在群聊中工作,对话中的所有人员必须至少在一个相同的频道。
小窍门: 如果你要进行协作的组织既未使用 Slack 也未使用付费 Slack 套餐,你可以邀请其免费试用 Slack Connect 。
频道所有权
你的组织拥有在你的工作区或 Enterprise Grid 组织内创建的任何频道。使用 Slack Connect 时,只有拥有频道的组织可以执行以下操作:
使用应用和工作流程
当与公司外部人员在一个频道中使用应用 和工作流程 时,预期情况如下:
你可以决定谁能使用工作流程 ,但某些工作流程在 Slack Connect 中永远无法使用 。
如果其他组织的工作区中安装了一款应用,则这些组织的人员都可以使用与这款应用关联的捷径 。当人员从应用捷径中执行一项操作时,相关操作将仅应用于已关联到这款应用的帐户。
另一个组织添加的应用将在应用名称旁边包含该组织的 Slack 图标。只有添加了应用的组织的人员才能将其从频道中删除。
频道中的人员可以看到来自机器人和应用的消息。如果已将应用的机器人用户添加至频道中,他们还可以与其交换消息。
你所在组织的自定义应用和捷径只能由你的组织使用,但频道中的每个人都可以看到通过应用或捷径发布的消息。
适用于私信的 Slack Connect
如果你想与外部组织的人员进行一对一的交流,可以使用私信。使用任何 Slack 套餐 ,你都可以通过向某人发送邀请来发起私信 ,或者接受已收到的邀请。
使用 Slack Connect
以下是在 Slack 频道和私信中与外部人员协作时的预期情况。
安全
Slack Connect 为组织提供了一种安全的沟通与协作方式。阅读关于
数据管理功能是如何应用在 Slack Connect 上
和
Slack 的企业级安全
的更多信息。
识别 Slack Connect 对话
当你将鼠标悬停在频道名称或私信上时,你就会看到对话中是否有任何外部组织。当你查看对话时,还会看到一个包含相同信息的横幅。默认情况下,你的所有 Slack Connect 频道和私信都将被整理到侧栏中 的外部连接 分区。
管理 Slack Connect
要在一个地方管理 Slack Connect,请将鼠标悬停在 更多 上,然后单击 外部联系网 。你会看到发送和接受邀请、管理邀请等 选项。
查看成员个人档案
组织可以选择其他组织能够看到的个人档案信息 :只能看到基本详情(如姓名和个人档案照片);或者,能看到其他详情(如状态 和时区)。外部人员的个人档案照片 将在右下角标记他们组织的 Slack 图标。
使用自定义表情
你可以像在任何其他频道或私信中那样使用组织的
自定义表情
。外部人员可以看到你组织的自定义表情,并将其添加到自己的组织中,以便他们也可以使用相同的表情 。
了解更多: 要深入了解 Slack Connect,请参加我们的课程 并测试你的知识掌握情况,以获得 Slack 技能徽章。
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