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Supplemental Slack info for you and your team.
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Tips and tools for beginners and experts alike.
Slack Enterprise Grid
Get familiar with Slack Enterprise Grid for large organizations.
Changelog
If you're curious about what's new in Slack — and what's changed — you're in the right place.
Slack Certification
Develop your skills and prepare to become Slack Certified!
Getting Started
Launching a new team or joining one for the first time?
Our easy-to-read guides help your team work better, together, from day one.
Getting More Out of Slack
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Department Playbooks
All kinds of teams thrive with Slack — take a look at our department-specific guides.
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Using Slack
Learn how Slack works, from top to bottom!
Workspace Administration
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Getting Started
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Your Profile and Preferences
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Simplify your daily work with apps and tools.
Tips, tricks, & More
Tips and tools for beginners and experts alike.
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隐私常见问题
Slack 致力于为你提供履行数据和隐私义务所需的信息和工具。 以下是与我们的隐私政策和特定数据保护法规相关的资源。
工作区设置
在工作区设置 页面,成员可以查看他们加入的工作区的信息。你会在此发现以下内容:
你的工作区拥有者和管理员及其联系信息
你的工作区套餐
消息和文件留存政策
可用数据导出选项
💡阅读更多有关工作区设置页面 的信息。
删除你的 Slack 帐户
如果你已准备好永久退出工作区,成员可以注销其帐户 ,并要求工作区拥有者删除其个人档案信息 。
删除工作区
工作区主要拥有者可以删除其工作区。阅读更多有关删除工作区 和我们的安全性实践 的信息。
转让工作区所有权
工作区主要拥有者可以转让其工作区所有权 。
消息和文件留存
对于任何工作区,默认的消息和文件留存设置是只要工作区存在,就会保留所有内容。
在付费套餐中,工作区拥有者可以自定义数据留存政策 。他们可以选择设置一个自定义时间范围来保留消息和文件,也可以选择留存已编辑或已删除消息的所有版本。
已编辑和已删除的消息
在免费套餐中,如果你可以选择编辑消息,则只会保留最新版本。在付费套餐中,工作区拥有者或管理员可以选择保留所有已编辑邮件的日志。访问你的工作区设置 ,确认你的工作区所启用的选项。
数据存储
我的数据存储在哪里?
Slack 由 Amazon Web Services (AWS) 托管,我们目前使用的是托管于美国和欧洲的数据中心。如果组织使用我们的数据驻留功能,则适用于每个 Slack 客户的数据中心托管位置可能会有所不同。Slack 的数据驻留功能使全球团队可以选择特定类型静态数据的存储区域。了解更多信息,请访问 Slack 的数据驻留。
GDPR 是否要求欧盟个人数据必须保留在欧盟内?
GDPR 不要求欧盟数据必须驻留在欧盟内。Slack 的数据处理协议 以及《欧盟示范条款》,将继续确保欧盟个人数据传输至欧盟以外的合规性。
我在 Slack 中的数据有多安全?
Slack 致力于确保我们的基础架构是安全、冗余和可靠的,同时为你的团队提供管理环境的工具。我们很自豪能够超越行业标准保护你的组织,并且我们在网站上概述了许多安全实践和认证 。
我的数据加密了吗?
Slack 提供对传输和静态数据加密阅读更多有关我们的安全性方法 的信息。
数据导出和所有权
拥有提交至工作区的数据的人员?
客户 拥有并掌控提交至其工作区中的所有内容。Slack 代表客户处理客户数据。
Slack 提供哪些数据导出工具,谁可以使用它们?
所有套餐 在任何套餐中,工作区拥有者和管理员都能从公共频道中导出所有数据(消息和文件)。
免费套餐和标准套餐 在有限的情况下,可以为免费套餐和标准套餐中的工作区提供从所有频道和对话中导出数据的选项。我们要求这些套餐的工作区拥有者提供 (a) 有效的法律程序,(b) 成员的同意或 (c) 适用法律的要求或权利。
升级套餐 工作区拥有者可以请求从所有频道和对话(包括私人频道和私信)中导出数据。
Enterprise Grid 和选择 Slack 套餐 组织拥有者可以申请从所有频道和对话(包括私人频道和私信)以及单个用户所属的所有对话中导出内容。Discovery API 还允许符合条件的 Slack 客户使用第三方应用导出、留存或归档提交至 Slack 的消息和文件。这包括已迁移到 Slack 企业网格组织的消息和文件。
💡访问 Slack 导入和导出工具指南 ,了解更多信息。
如何从 Slack 中删除个人信息?
当你已准备好永久退出工作区时,你可以注销你的帐户 ,并要求工作区拥有者删除你的个人档案信息 。(工作区拥有者可以代表你联系 Slack 来完成此操作。)
在注销帐户之前,如果需要,你还可以移除所有个人档案信息,例如姓名和电子邮件地址。根据工作区的设置,你可能还可以删除你已共享的消息和文件。如果对编辑和删除设置有任何疑问,请与工作区拥有者或管理员联系 。
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