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更新免费工作区中的消息和文件历史记录
多年来,我们不断完善我们的套餐和功能,以便维持客户良好的 Slack 使用体验。随着我们客户群的不断增长,我们的使命也在不断增强,那就是让 Slack 发展成为帮助企业发挥最佳工作效率的工具。
我们将减少 Slack 免费版的数据存储空间;从 2024 年 8 月 26 日开始,我们将开始逐步删除免费工作区中超过一年的消息和文件。
免费工作区的变化
Slack 将不再在免费工作区的生命周期内保留消息和文件。从 2024 年 8 月 26 日开始,我们可能会根据《主要服务协议》 和信任与合规文档 中所述的条款,从免费套餐的工作区中逐步删除超过一年的客户数据(例如消息和文件历史记录)。
如果你选择继续使用免费工作区,则可以完全访问过去 90 天的消息和文件历史记录;如果升级至付费套餐,则可以访问剩余 275 天的内容。如果决定升级,我们将根据你选择的保留期限 来存储消息和文件,并可选择保留所有历史记录。
常见问题
何时删除我的消息和文件历史记录?
我们将从 2024 年 8 月 26 日开始删除你工作区中超过一年的任何消息和文件。今后,将持续删除超过一年的此工作区数据。
我能避免丢失我的消息和文件历史记录吗?
2024 年 8 月 26 日之前升级至付费套餐的现有免费工作区不会受到影响。
我的消息和文件被删除了。可以恢复吗?
消息和文件删除后将无法恢复。
我可以导出我的工作区数据吗?
免费版 Slack 中的工作区可以导出数据。访问 Slack 导入和导出工具指南 ,了解更多信息。
90 天消息和文件历史记录访问权限是否会有任何变化?
不会。使用免费版 Slack 的工作区将能够继续完全访问过去 90 天的消息和文件历史记录。要访问超过 90 天限制的消息和文件历史记录,你需要升级工作区。
消息留存设置会有任何变化吗?
在免费版 Slack 中,你可以选择是在 90 天后删除消息和文件,还是将消息和文件(包括编辑内容)保留一年。你将无法再选择在工作区整个生命周期内保留消息或文件。
我的工作区是非盈利专用 Slack 计划的一部分。我会受到影响吗?
非盈利专用 Slack 折扣可将符合条件的工作区免费或以折扣价升级为我们的专业、企业增强或 Enterprise Grid 套餐。只要你仍使用我们的付费套餐之一,消息和文件历史记录就不会受到影响。
我目前正在试用。试用期结束后如何处理?
如果你在试用期结束后选择不升级至付费套餐,则工作区中的数据将按照我们的免费工作区消息和文件删除政策进行删除。如果你在试用期结束后升级工作区,则超过一年的消息和文件历史记录将不会受到影响。
我的工作区与使用 Enterprise Grid 套餐的合作伙伴一起使用 Slack Connect。这些频道将会发生什么变化?
没有变化。所有这些 Slack Connect 频道 将继续正常工作,并且其包含的所有消息和文件将仍然可用。
Slack 提供哪些套餐和功能?
请访问 slack.com/pricing ,以了解有关我们套餐的更多信息并比较可用的功能。
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