Extras
Supplemental Slack info for you and your team.
Slack Guides
Tips and tools for beginners and experts alike.
Slack Enterprise Grid
Get familiar with Slack Enterprise Grid for large organizations.
Changelog
If you're curious about what's new in Slack — and what's changed — you're in the right place.
Slack Certification
Develop your skills and prepare to become Slack Certified!
Getting Started
Launching a new team or joining one for the first time?
Our easy-to-read guides help your team work better, together, from day one.
Getting More Out of Slack
Ready to level up? Browse our time-saving tricks and practical tips for
making Slack work for you.
Department Playbooks
All kinds of teams thrive with Slack — take a look at our department-specific guides.
More coming soon!
Using Slack
Learn how Slack works, from top to bottom!
Workspace Administration
Want to learn more about setting up your team? Look no further!
Getting Started
Welcome to Slack! We're so glad you're here. Let's get started!
Your Profile and Preferences
Adjust your profile and preferences to make Slack work just for you!
Add Tools to Your Workspace
Simplify your daily work with apps and tools.
Tips, tricks, & More
Tips and tools for beginners and experts alike.
Next
Previous
Next Video
Previous Video
Actions, activity, access logs, accessibility, add, add an app, add-in, add-on, Add members, add on, Add to Slack, administrators, all passwords, analytics, android, announcement, announcements, App Directory, app icon, Apple Watch, approving apps, archive, Asana, Atlassian, Automation apps, badge, billing details, billing, Bitbucket, bot user, box, browse, Calendar, calls, Calls !pobeta!pc, cancel, changes, channels, channel instantly, channel management, channel notification, channel suggestions, claim domains, close, company culture, compliance exports, compose, computers, conversations, convert, connect, connected accounts, connection, connecting, copy messages, create, customization, customize, custom SAML, custom, customer support teams, dark mode, data exports, data security, deactivate, default channels, delete, deletion, deploy slack, desktop, direct messages, directory, disable, discover and join, Discovery APIs, display name, DMs, Do Not Disturb, domain, domains, downgrade, dropbox, duplicate accounts, edit, editing, education, email address, email, emoji, emoticons, Enterprise Grid, Enterprise Key Management, Enterprise Mobility Management, executives, export, failed payments, Fair Billing, faqs, features, finding, format, formatting, framework for apps, free trials, general, getting started, giphy, github integration, github organization, github, glossary, Gmail add-on, google apps, google calendar, google drive, guests, highlights, hipchat, human resources, IFTTT, import, Incoming WebHooks, integrations, ios, invite, invited, IT teams, JIRA, join, Keep up, keyboard layout, keyboard shortcuts, Keychain Access, keyword notifications, language, languages, leave, link previews, loading, limits, links, linux, mac, manage a workspace, manage apps, manage members, marketing, mention, merge, message actions, messages are displayed, message display, microsoft products, mobile, mobile push, move channels, moving workspaces, multiple, mute, name, names, noise, nonprofits, notify, OneDrive, onboard, Outlook Calendar, owners, password, payment, payments, pending, permissions, phones, pin, plan, plans, plus plan, polls, posts, privacy policies, prioritize tasks, private, private channel, private notes and files, project management, public channel, purpose, quick start guide, Quick Switcher, quote, reactivate, read, recruitment, referrer information, reminder, remove, rename, retention, Request a new workspace, role, roles, RSS, sales, Salesforce, SAML, SCIM, SCIM provisioning, screen reader, search, send, session duration, share messages, share, shared channel, shared channels, sidebar, sign in, sign out, signup mode, single sign-on, Slack Day, Slack for Teams, Slack notifications, Save notes and files, Service Level Agreements, ServiceNow, sign up, slack status, slackbot, slash commands, snippet, snooze, software developers, star, statistics, Stride, sync, tablets, tax, threads, time zone, tips, to-do lists, topic, triage channels, Terms of Service, transfer ownership, Transport Layer Security, Trello, troubleshoot, trouble receiving, tour, twitter, two-factor authentication, unread messages, updates, upgrade, upload, users, username, user groups, URL, vacation, Vendor and remittance, video, voice call, voice, what is, what's important, whitelist, whitelisting, windows phone, windows, Workflow Builder, workflows, working in, workspace apps, workspace creation requests, workspace discovery, work hours, workspace's settings, wunderlist, your actions, Zapier, zoom
Slack is experiencing some connectivity issues — please stand by.
Check
Status
管理 Slack 连接问题
本文适用于负责管理组织网络的 IT 或网络管理员。如果你在解决连接问题时需要帮助， 我们随时可以提供支持 。
如果你不是网络管理员，请查看我们的 Slack 中 最常见的连接问题 故障排除指南。
桌面应用 Slack 桌面应用的旧版本可能会导致连接问题，甚至功能失效。
网络设置 Slack 必须在我们的消息传递服务器与成员的应用或浏览器之间保持持久的连接。为此，Slack 利用端口 443 上的 WebSocket 来实现这一功能。
代理和防火墙有时会中断此连接。如果使用 Slack 的人员无法从特定位置进行连接，或者在我们的 Slack 连接测试 中出现 WebSocket 故障，则需要调整你的代理或防火墙以保持打开与 Slack 的连接。其方法如下：
访问 https://my.slack.com/help/urls 并将所有指定的网址添加到你的允许列表中。如果你的环境需要访问多个工作区和/或组织，请从每个工作区和/或组织分别访问该页面。
检查你的代理是否正在运行 SSL 解密。如果是，则代理必须支持 WebSocket，或者你需要豁免以下域：wss-primary.slack.com wss-backup.slack.com wss-mobile.slack.com 网络管理员可以使用其网络上的 代理标头注入 来限制对特定 Slack 工作区的访问。标头注入解决方案具有与上述内容相同的网络要求。
某些软件、安全设置和防火墙可能会干扰 Slack 连接：
软件
Avira Browser Safety Browser Guard Pokki Smart Panel 间谍软件和广告软件 Superfish 的 Visual Discovery
防病毒或广告拦截软件
Avast McAfee Norton AVG AdBlock Plus
暂时关闭防病毒或广告拦截软件可能会有助于排除你的连接问题故障。如果这能解决问题，请检查并确保该软件允许使用 Slack 。
仍然遇到问题？ 如果你无法解决连接问题，请与我们联系 并尽可能附上 网络日志 。
登录你的 Slack 工作区。
访问 https://my.slack.com/help/test ，检查你的网络与 Slack 的连接。
在 WebSockets 部分下，查看 WebSocket（Flannel [主]） 和 WebSocket（Flannel [备用]）的结果 。 勾选的圆圈图标。 警告图标。
Thanks so much for your feedback!
Thanks for your feedback.
If you’d like a member of our support team to respond to you, please send a note to feedback@slack.com .