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Supplemental Slack info for you and your team.
Slack Guides
Tips and tools for beginners and experts alike.
Slack Enterprise Grid
Get familiar with Slack Enterprise Grid for large organizations.
Changelog
If you're curious about what's new in Slack — and what's changed — you're in the right place.
Slack Certification
Develop your skills and prepare to become Slack Certified!
Getting Started
Launching a new team or joining one for the first time?
Our easy-to-read guides help your team work better, together, from day one.
Getting More Out of Slack
Ready to level up? Browse our time-saving tricks and practical tips for
making Slack work for you.
Department Playbooks
All kinds of teams thrive with Slack — take a look at our department-specific guides.
More coming soon!
Using Slack
Learn how Slack works, from top to bottom!
Workspace Administration
Want to learn more about setting up your team? Look no further!
Getting Started
Welcome to Slack! We're so glad you're here. Let's get started!
Your Profile and Preferences
Adjust your profile and preferences to make Slack work just for you!
Add Tools to Your Workspace
Simplify your daily work with apps and tools.
Tips, tricks, & More
Tips and tools for beginners and experts alike.
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Enterprise Grid 啟動指南
你是否負責將公司移轉至 Enterprise Grid?請使用本系列的指南,其中涵蓋從規劃到實作等所有步驟。最後你將能成功啟動方案、培訓公司人員,並協助其他人瞭解 Slack 的強大功能。🚀
啟動 Enterprise Grid
我們開始吧!以下是將 Slack Enterprise Grid 引進公司時你要重點關注的主要領域:
結構與設計
你在 Enterprise Grid 組織的設計、結構和規模將會是獨一無二。你可以結合以下各種方法來建置 Enterprise Grid:
整理及命名頻道
在這個階段中,請想想人員會如何在你部署的工作空間中使用頻道。建立頻道命名指導方針,是讓對話保持井然有序的絕佳方法之一,這樣可方便人員更容易找到所需的內容。
下一步 👉🏽 請繼續往下閱讀,瞭解如何整理及命名頻道 。
設定安全性偏好設定
保護你的 Enterprise Grid 組織,並符合公司的安全規定。請參閱單一登入設定指南 ,深入瞭解你能使用哪些設定。
下一步 👉🏽 請參閱 Enterprise Grid 管理員控制項 ,深入瞭解你能在管理員控制面板中監控的設定和偏好設定。
新增應用程式和工具
將你的工具連結至 Slack,並強化公司的工作流協作方式,減少在不同應用程式之間切換的麻煩。
你可以從 Slack Marketplace 安裝可將工作空間連結至第三方工具的應用程式,或自行建置內部整合功能 。工作空間擁有者和管理員也可以管理要在個別工作空間中安裝哪些應用程式 。
下一步 👉🏽 瞭解方法!請參閱將工具連結至 Slack 。
邀請新成員加入
有幾種方法可以讓人員加入你的 Enterprise Grid 組織。以下提供幾項有助於順利完成 Slack 部署的資源:
如果你已將在身分提供者 (IDP) 中建立的群組同步到 Enterprise Grid,它們將顯示在控制面板中。深入瞭解關於佈建成員:
培訓並推動變革
讓你的公司瞭解 Slack 是啟動 Slack 的重要階段。以下是一些有助於公司採用和接受的構想:
📣 清楚說明 Slack 是大家彼此溝通的園地
備註: 不要低估公司的接受度可能影響你 Slack 部署的程度。透過電子郵件介紹 Slack (或用任何你與全公司進行通訊的方式,在開始使用 Slack 之前)。😉
當每個人都使用 Slack 進行通訊,我們的客戶就能獲得最好的業務成果。這麼做可消除所有模糊不明的空間,使大家清楚知道重要的公司公告應透過哪種方式傳送,或檔案和資訊儲存於哪個位置。
首先,我們建議公司執行長或執行發起人在公告或 #公開區頻道中定期張貼重要資訊,讓所有人知道 Slack 是工作進行處 。
🔭 使用說明中心和支援團隊
我們的 說明中心 提供大量實用資訊,能幫助成員輕鬆使用 Slack,並在需要時取得協助。歡迎隨時提供包含最新資訊的相關說明文章的連結,讓人員認識我們。
我們的支援團隊 24 小時全年無休,隨時為你提供協助。邀請共事者盡量分享意見回饋,或向我們尋求協助。 請聯絡我們,我們會協助解決 !
提示: 剛開始使用 Slack 的人員可前往 Slack 介紹 ,查看實用提示。
🎈 舉辦 Slack 日訓練活動
Slack 日訓練課程可以幫助你的組織輕鬆看待及期待使用 Slack。以下是一些重要的主題:
展示實用的 Slack 提示和祕訣
分享組織的頻道命名框架
展示如何安裝工具和應用程式
提供諮詢時間來回答問題及提供指引
Slack 適合所有職務類型
無論針對任何角色,Slack 都可以使你同事的生活更愉快、更有生產力。這些部門專屬指南可幫助你瞭解組織中的不同人員如何一起使用 Slack。
有任何關於啟動 Enterprise Grid 的問題嗎? 請寫信到 success@slack.com 與我們聯絡,我們很樂意提供協助!
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