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免費工作空間上的訊息及檔案歷史記錄更新
多年來,我們調整方案與功能,以保持 Slack 一貫作法,為客戶帶來最佳品質。我們的使命是將 Slack 打造成幫助企業締造最佳表現的工具,而隨著客群持續成長,這項使命也隨之演變。
我們將減少 Slack 免費版的資料儲存空間:從 2024 年 8 月 26 日起,我們將開始逐步刪除免費工作空間中超過一年前的訊息與檔案 。
免費工作空間的變更
Slack 將不會在免費工作空間的存留期內保留訊息與檔案。從 2024 年 8 月 26 日起,根據主服務協議 和信任與法規遵循文件 中的條款,我們可能會逐步刪除免費方案工作空間中超過一年前的訊息與檔案記錄等客戶資料。
如果選擇繼續使用免費工作空間,你可以保留過去 90 天的訊息與檔案記錄的完整存取權;若升級至付費方案,可以多保留 275 天的內容。決定升級後,我們將會依你選擇的保留期 儲存訊息與檔案,你也可以選擇保留所有記錄。
常見問答集
我的訊息及檔案歷史記錄將於何時刪除?
我們將從 2024 年 8 月 26 日開始刪除工作空間中超過一年前的所有訊息與檔案。之後,我們也會持續刪除此類超過一年前的工作空間資料。
可以避免失去訊息及檔案歷史記錄嗎?
如果現有的免費工作空間在 2024 年 8 月 26 日之前升級為付費方案工作空間,便不會受到影響。
我的訊息與檔案已刪除,還能復原嗎?
訊息與檔案刪除後便無法復原。
我可以匯出工作空間資料嗎?
Slack 免費版工作空間可以匯出資料。詳情請參閱 Slack 匯入匯出工具指南 。
90 天訊息與檔案記錄存取權會有任何變更嗎?
不會。在 Slack 免費版工作空間中,使用者仍可以保有過去 90 天的訊息與檔案記錄的完整存取權。若要存取超出 90 天限制的訊息和檔案歷史記錄,你需升級工作空間。
訊息保留設定是否會有任何變更?
如果使用 Slack 免費版,你可選擇在 90 天後刪除訊息與檔案,或將訊息與檔案 (包含編輯內容) 保留一年。你無法選擇在工作空間的存留期內保留訊息或檔案。
我的工作空間屬於 Slack 非營利版計畫,我會受到影響嗎?
Slack 非營利版 折扣可讓符合資格的工作空間免費或以折扣價升級為 Pro、Business+ 或 Enterprise Grid 方案。只要繼續使用付費方案,訊息與檔案記錄就不會受到影響。
我目前使用試用版,試用期結束後會怎麼樣?
如果在試用期結束後選擇不升級為付費方案,工作空間中的資料需遵守免費工作空間的訊息與檔案刪除政策的規定。如果在試用期結束後升級工作空間,超過一年前的訊息與檔案記錄不會受到影響。
我使用 Enterprise Grid 方案的工作空間,並透過 Slack Connect 與合作夥伴交流,這些頻道會受到影響嗎?
不會。所有這些 Slack Connect 頻道 將繼續正常運作,當中的所有訊息與檔案也會保留。
Slack 提供哪些方案和功能?
若要深入瞭解我們的方案並比較現有功能,請造訪 slack.com/pricing 。
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