Reassign canvas or list ownership

If the creator of a canvas or a list is deactivated from your workspace, an owner or admin can transfer ownership of all shared canvases and lists to a new member.

What to expect

Canvases and lists that meet the following criteria are eligible to be transferred:

  • Member who originally created the canvas or list is currently deactivated.
  • Canvases and lists must be shared to a conversation with at least one member.
  • All eligible canvases and lists will be transferred to the new owner; it isn't possible to select specific canvases or lists to transfer.

Note: Canvases and lists created by guests or external people cannot be transferred.

Pro and Business+

Enterprise Grid

Workspace owners and admins can follow these steps to reassign a deactivated member's canvases and lists:

  1. Click your workspace name in the sidebar.
  2. Hover over Tools & settings, then click Manage members.
  3. Click on the   three dots icon next to the deactivated member's name.
  4. Select Transfer canvas ownership or Transfer lists ownership,  then choose a new owner from the drop-down menu.
  5. Click on Transfer ownership, then click on Confirm.

Org owners and admins can follow these steps to reassign the canvas owner:

  1. Click your organisation name in the sidebar.
  2. Hover over Tools & settings, then click Organisation settings.
  3. Click People in the left sidebar, then select Members.
  4. Select view deactivated members in the top right.
  5. Click on the   three dots icon next to the deactivated member's name.
  6. Select Transfer ownership of canvases or Transfer ownership of lists, then choose a new owner from the drop-down menu.
  7. Click on Transfer ownership, then click on Confirm.
Who can use this feature?
  • Workspace owners/admins (Pro and Business+) and org owners/admins (Enterprise Grid)
  • All paid subscriptions

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